Confidentiality & Privacy

Your privacy is an important part of the counseling relationship.

Nido de Luz Counseling maintains client information in accordance with applicable federal and Texas privacy and confidentiality requirements.

Information shared during counseling is generally confidential. However, there are circumstances in which disclosure may be required or permitted by law, including:

• Certain situations involving a serious risk of harm to yourself or others.

• Suspected abuse, neglect, or exploitation that must be reported under applicable law.

• Valid court orders or other legally authorized disclosures.

• Other circumstances permitted or required by applicable privacy and confidentiality laws.

These limits, along with your privacy rights and how your information may be used or disclosed, are explained in greater detail in the practice's Informed Consent and Notice of Privacy Practices.

Notice of Privacy Practices: [Insert link to approved notice]

Professional Licensure & Supervision

Counseling services at Nido de Luz Counseling are provided by:

Jessica Ortiz, Licensed Professional Counselor Associate

Supervised by Kimberly Ann Parker, LPC-S

Jessica is a Licensed Professional Counselor Associate in the state of Texas and practices under the supervision of Kimberly Ann Parker, a Licensed Professional Counselor Supervisor.

Professional supervision supports clinical development, ethical practice, and the delivery of appropriate counseling services.

As part of the supervision process, relevant clinical information may be discussed with Jessica's supervisor in accordance with applicable professional and confidentiality requirements.

Additional information about supervision is provided in the Informed Consent documentation.

Fees, Billing & Superbills

Nido de Luz Counseling is a private-pay practice.

Fees, payment expectations, cancellation policies, and billing practices are outlined clearly in the Informed Consent and practice policies provided prior to services.

If you have questions about billing, invoices, or payment concerns, please contact:

hello@nidodeluzcounseling.com

Please do not include sensitive health information in ordinary email correspondence.

Telehealth Services

Nido de Luz Counseling currently provides counseling exclusively through telehealth.

Sessions are conducted through a secure video platform in accordance with applicable professional standards and Texas requirements.

Clients must be physically located in Texas at the time of their counseling appointment, unless services are otherwise legally authorized.

Telehealth provides flexibility and convenience, but it also involves considerations such as technology interruptions, privacy, and emergency response limitations.

Clients are encouraged to participate from a private, appropriate location with a reliable internet connection.

The benefits, risks, limitations, and requirements of telehealth counseling are explained during the informed consent process.

Emergencies & Crisis Resources

Nido de Luz Counseling is an outpatient telehealth counseling practice and does not provide emergency or crisis-response services.

Website contact forms, email, and routine appointment communications should not be used for urgent mental-health emergencies.

If you or someone else is in immediate danger, call 911 or go to the nearest emergency department.

For immediate emotional support or assistance during a mental-health crisis, call or text 988, the Suicide & Crisis Lifeline.